In this guide we’ll walk you through the steps of how to cancel your Zoom Pro subscription.
Zoom Pro is a cloud-based video conferencing service. You can use it to meet virtually with others, either by video, audio, or both, while conducting live chats, and you can record those sessions for later viewing.
You will be able to join a plan and access administrative and billing options whenever you want. The billing cycle with Zoom is monthly, and you can configure it to yearly whenever you want. You can suspend payments with Zoom Pro at any time. You can also cancel your services; just be aware that the subscription will be active until the end of the billing cycle.
Using Zoom, you can do the following:
You can cancel your Zoom Pro account. Just make sure you have the free basic Zoom account. If you are a Zoom user affiliated with a plan, i.e., licensed, you will need to cancel your subscription before they can cancel your account.
If you have purchased any of the services offered by Zoom for a specific period, the account cancelation will be effective on the last day of the current period.
Please note that the order form may stipulate that the renewal period will begin automatically unless you give at least 30 days of cancelation notice before the next renewal period.
When you close your Zoom Pro account, they will permanently delete it. You will no longer be able to access the different functionalities, recordings, and uploaded documents, so it is suggested that you make the corresponding backups before closing your account.
Log in to your Zoom Pro account by clicking here https://zoom.us/signin
Click on “Account Management” on the left side of the screen.
Under Account Management, select “Billing.”
Find “Current Plans” and select “Cancel Subscription” to stop the automatic renewal of your subscription.
Confirm that you want to cancel your subscription after you are prompted with a second screen
Select the reason for cancelation and select “Submit.”
Note: If the “Cancel Subscription” option is not active, please contact the sales team.
If you’re still having trouble canceling your subscription, you can contact Zoom Pro via:
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