Frequently asked questions

How long does it take to get started?

It takes only a few minutes to set up an account and start issuing virtual cards. There is no waiting period.

Can anyone open a Mesh account?

Mesh is currently only available to U.S. based businesses and merchants.

What is Mesh Payments?

Mesh Payments is disrupting the corporate payments space with its digital cardless solution that isolates payment risks and limits the potential for corporate-wide spend abuse. With Mesh, businesses can easily track, orchestrate, control and predict subscription and ad-hoc spend while minimizing organizational downtime.

How do I sign up for Mesh Payments?

Go to app.meshpayments.com and sign up , it takes only a few minutes to open an account.

How much does it cost?

Mesh is available in feature packages for all types of businesses at no cost, no hidden fees. Please see our pricing page for details.

Is Mesh secure?

Mesh uses 256-bit Secure Socket Layer (SSL) encryption to protect your personal data. Your information is stored in highly-secure data centers that use state-of-the art electronic surveillance and multi-factor access control systems.

Why should I use Mesh instead of a corporate card?

With Mesh your finance team can enable company wide spend for any employee without handing out multiple corporate cards. Mesh will also ensure your business continuity by minimizing critical vendors payment failures so you can sleep better at night.

Plus, you’ll earn cashback on every transaction that goes right back into your cash flow. Corporate cards typically don’t offer any return on your spend or try to confuse you with useless points —it’s like leaving money on the table.

What banks are supported by Mesh?

We can connect with any bank in the U.S. using ACH or Wire.

Is Mesh Payments operational outside the United States?

Unfortunately, we are not. Mesh is currently operational only for U.S. based businesses (EU and APAC are coming soon). You can use Mesh Payments to pay any vendor internationally.

Are Mesh’s virtual cards debit or credit cards?

Mesh Payments uses virtual debit cards issued by Metropolitan Commercial Bank.

What is a virtual card?

A virtual card is a digital card funded by a U.S. bank account that you connect to your Mesh Payments Balance. Virtual cards can be precision controlled by amount, vendor, number of transactions, and more.

Can employees get cash back or withdraw money from an ATM?

No. Mesh is designed to enable businesses to control company expenses in the simplest way possible—no cash necessary.

Do virtual cards only work for online purchases?

Mesh Payments virtual cards can be used for online purchases. We will soon add the ability to link virtual cards to Apple Pay and Google Pay for POS transactions.

What is the difference between subscription payments and on-demand payments?

A subscription is a transaction that repeats multiple times on a specific vendor, such as online software. When you create a subscription payment with Mesh , a dedicated virtual card per subscription is automatically issued via Metropolitan Commercial Bank so to prevent use of the card outside the designated vendor. When you generate an on-demand payment with limits, a virtual card will be issued by MCB that can be used at any vendor under the specified controls that you define.

What accounting software do you integrate with?

Mesh is accounting system agnostic. It inherits your accounting software set up so to streamline the transition of data between platforms. You can import your accounting custom fields and export all your transaction details every time you wish to reconcile your transactions. For more information, please see our integrations page.

Have another question?

Visit Mesh Support Portal