How to Cancel
Zoho Subscription

In this guide we’ll walk you through the steps of how to cancel your Zoho subscription.

About Zoho

Zoho is a company that offers a range of cloud-based tools to assist businesses with their office suite functionalities. Some examples of what they offer are a powerful CRM to manage your leads, a support platform so you can easily manage the needs of your customers, and a range of other software to support every key business unit and improve operational efficiency.

Users are able to use a version of Zoho that has free and less powerful features. If you require something a bit more robust and purpose-built, you can subscribe to the company and access these upgraded features.

In this guide we’ll explain how to cancel your subscription to Zoho.

Steps to Take Before Cancelling

Keep a few things in mind before canceling Zoho:

You can cancel your subscription to Zoho at any time.
When you cancel your subscription, you will keep premium access until the end of your current billing cycle.
You should clear any debts that are on your account before you unsubscribe.
If you cancel your subscription entirely, you will be unable to get access to key information on your account.
You should make sure that you don’t need any key functionalities before you cancel.
If you cancel and the prices increase, you will lose your existing pricing.

What Happens to Your Account When You Close It

When you cancel your subscription, your account will be downgraded from a paid subscription to a free subscription for the products you use. This means your data will be saved; however, you will lose out on a wide range of advanced functionalities. It’s advised to back up your data before making any changes to your account. This way, you can avoid any problems.

It should be noted that if you decide to close your account completely, you will lose complete access to any of the information contained within your account. You must back up any important information relating to your account with Zoho. If you elect to use their service again, you will need to create a new account.

Canceling Zoho

Step 1 / 5

Step 1

Step 2

Annotate ‘my account’ on the dropdown on the right.

Step 3

Annotate ‘settings’ on the left hand side.

Step 4

Annotate ‘close account’ at the bottom of the screen.

Step 5

Congratulations, you’ve successfully canceled your subscription!

Relevant Links:

Zoho

Contacting
Zoho

If you’re still having trouble canceling your subscription, you can contact Zoho via:

Help Portal

cancellation@zohocorp.com

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