How to Cancel
Canva Subscription

In this guide we’ll walk you through the steps of how to cancel your Canva subscription.

About Canva

Canva is a DIY graphic design and content platform that helps businesses to create better content, faster, without the hassle of designing every single asset from scratch to improve their reputation and conversions on social media.

You can use a free trial of Canva to get an idea of how it works and what kind of content you can create using it. Then, you can get a paid subscription to the platform which allows you to use more assets and invite team members to collaborate with you on your projects.

Steps to Take Before Cancelling

Before canceling Canva, keep a few things in mind:

You can cancel your Canva subscription at any time.
Clear any debts on your account before you cancel.
If you delete your account, manually download important content first.
If you unsubscribe, your media and brand kit will be saved for if you resubscribe.
When you cancel, you will maintain premium features until your billing cycle ends.

What Happens to Your Account When You Close It

When you cancel, you won’t be able to use any premium assets and download content containing them without seeing a large and obvious watermark. You will still be able to create content from free assets without any issues. You will also lose access to a range of powerful collaboration features. This is why you should download any content containing premium assets before canceling, so you can post them even after the fact.

If you have purchased a lifetime subscription, you won’t be able to cancel the usual way. You will need to contact Canva Customer Support directly to follow through with the termination of your subscription with them.

Canceling Canva

Step 1 / 5

Step 1

Sign-in to your Canva account.

Step 2

Highlight ‘account settings’ in the top right of the page.

Step 3

Highlight the three dots next to ‘change plan’.

Step 4

Highlight ‘cancel subscription’.

Step 5

Highlight ‘continue cancellation’.

Relevant Links:

Canva

Contacting
Canva

If you’re still having trouble canceling your subscription, you can contact Canva via:

support@canva.com

Help Center

1-888-796-6841

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