In this guide we’ll walk you through the steps of how to cancel your Zendesk subscription.
Zendesk is one of the CRM companies that designs different software and prioritizes services to improve customer relationships. The technology solutions offered are flexible and powerful, adapting to the needs of your business and providing an integrated service.
With Zendesk, you can save time and money by:
Among its flagship products are:
Before canceling your account with Zendesk, please note:
When you close your Zendesk account or cancel one or more products in one account, the Support Suite pricing will no longer be valid. Similarly, if you delete Support or Chat, you can cancel your Zendesk account because these are Tier 1 products, which serve as the foundation for the other products.
Log in to Zendesk
Click on the Zendesk product icon, the four-square icon in the top bar, then select the “Admin Center” option.
Select the billing icon, then “Subscription,” to see which plan you are currently enrolled in.
To access the basic subscriptions, select the “Basic Subscriptions” option.
Select “Manage” to access the basic subscriptions and then “Delete products or Cancel account.” This option is available at the bottom of the page.
If your account is old, click on the “Cancellations” option at the bottom of the page.
Select “Delete” and click on all the products you wish to cancel.
Choose the “Continue” option when you select all the products you wish to cancel.
Indicate the reason for cancelation, and click “Confirm cancellations” to finish
Note: Please note when canceling:
If you’re still having trouble canceling your subscription, you can contact Zendesk via:
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