In this guide we’ll walk you through the steps of how to cancel your HubSpot subscription.
HubSpot is a CRM platform that offers its customers a suite of software built to power the inbound approach, thus helping both businesses and their customers grow better.
HubSpot develops cloud-based inbound marketing software that provides businesses with social media marketing, web analytics, content management, and search engine optimization tools.
Using HubSpot, sales, marketing, service, and operations teams will leverage the platform to achieve their goals. This platform offers a combination of customer service with a marketing strategy and sales tools.
If you are a user with permission to modify billings, you will be able to cancel a subscription from your HubSpot account. If you have multiple subscriptions and add-ons, you will need to revoke each one individually, thus altogether cancelling your account.
So, be aware of the following:
Upon closing your HubSpot account, you’ll receive a notice indicating non-renewal to manage your account billing, including the engagement contract terms and cancelation date. When the cancelation date becomes effective, your account is downgraded to a free CRM, which HubSpot may remove and all your data deleted.
Login to the HubSpot platform, and you will be prompted for your email address and password.
Click on your account name in the top right corner, and click on the “Account and Billing” option.
At the top, click on “Subscriptions” to view your subscription details. Next to the subscription, you wish to cancel, click on “Cancel.” Click on “Cancel renewal” and then “Next” in the right panel.
Select the reasons for cancelation and click “cancel my renewal.”
In cases of:
If you’re still having trouble canceling your subscription, you can contact HubSpot via:
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New York, NY, 10001 USA
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All rights reserved.