In this guide we’ll walk you through the steps of how to cancel your Hotjar subscription.
Hotjar measure’s the success of a website. By installing this tool, website owners or company stakeholders can understand more about their visitors’ behavior and receive feedback on what they offer to visitors on their website. To do this, Hotjar monitors how users navigate through the website, where they click, which pages they linger on, and more.
After you close your account, you will have the plan you have paid for until the end of the billing period. Additionally, you will lose all of your data once you delete your account.
Click your profile icon in the top right corner and then click “view profile”.
Scroll to the bottom of the page and then click “delete your Hotjar account”.
Fill in your email and check the boxes that you want to delete your account, and then click “delete account”.
If you’re still having trouble canceling your subscription, you can contact Hotjar via:
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