How to Cancel
Hotjar Subscription

In this guide we’ll walk you through the steps of how to cancel your Hotjar subscription.

How to Cancel your SaaS Subscription
how to cancel Hotjar subscription

About Hotjar

Hotjar measure’s the success of a website. By installing this tool, website owners or company stakeholders can understand more about their visitors’ behavior and receive feedback on what they offer to visitors on their website. To do this, Hotjar monitors how users navigate through the website, where they click, which pages they linger on, and more.

Steps to Take Before Cancelling

What Happens to Your Account When You Close It

After you close your account, you will have the plan you have paid for until the end of the billing period. Additionally, you will lose all of your data once you delete your account.

What Happens to Your Account When You Close It

Canceling Hotjar

Step 1 / 4

Step 2

Click your profile icon in the top right corner and then click “view profile”.

Step 3

Scroll to the bottom of the page and then click “delete your Hotjar account”.

Step 4

Fill in your email and check the boxes that you want to delete your account, and then click “delete account”.

Relevant Links:

Relevant Links


If you’re still having trouble canceling your subscription, you can contact Hotjar via:

Manage your Subscription Payments with Mesh

Mesh Payments is the most robust SaaS payment management solution, where customers will have visibility at all times of the transactions made. Partner with Mesh Payments to:

  • Get personalized information for each SaaS subscription to optimize your spending in real time.
  • Use debit or credit cards to streamline transactions.
  • Suspend recurring payments with virtual corporate cards.
  • Manage every payment in your company with information, controls, and automation.
  • Improve payment workflows.
  • Save time and money by automating tasks.
  • Integrate services into a modern payment ecosystem.
  • Manage multiple receipts, reimbursements, and vendor payments.
  • Manage your travel expenses in one dashboard, and create custom policies with dedicated travel cards.

Cancel More Subscriptions