How to Cancel Subscription

In this guide we’ll walk you through the steps of how to cancel your subscription.

How to Cancel your SaaS Subscription
how to cancel subscription

About is comprehensive online-based accounting software that allows you to send electronic bills and payment reminders, as well as accept ACH payments. It requires less time to fix the problem, and the site’s unique content draws users. Through an innovative workflow, it automates both accounts receivable and payable. changes bills into electronic records after you enter them into your corporate file. is hosted in the cloud, so all of the data you enter is accessible in real-time from any Internet-connected device or platform. This means you can use features like reviewing your cash flow, authorizing new invoices from vendors, and submitting an invoice to a customer from practically anywhere.

Some of the important features offered by include:

  • Data Import/Export
  • Activity Dashboard
  • Alerts/Notifications
  • Third-Party Integrations
  • Compliance Management
  • Billing & Invoicing
  • Multi-Currency

Steps to Take Before Cancelling

Once you cancel your subscription to, you will lose all the data related to your account, so keep the following things in mind before unsubscribing. 

  • allows you to cancel your subscription at any given moment
  • By making a request from inside your account, admins or users with Manage Company capabilities on the account can terminate your account.
  • If you’re leaving behind because of a problem with the service or your account, they’d appreciate the chance to resolve any issues you’re having. 
  • If you wish to totally shut down your account, make a backup of your data beforehand.
  • Your billing will continue for the duration of your contract, even if you cancel or downgrade your paid subscription status.
  • You will receive a message regarding the discontinuation or the unsubscription of’s services to confirm.

What Happens to Your Account When You Close It

When you cancel your account, all of your data, activities and other payment details will be lost. You can, nevertheless, create a backup of your data before the services are suspended.

If you delete your account and then decide to reactivate it, you’re in luck! Within 90 days of the account’s cancelation, allows a former Administrative user to revive it. To seek account reactivation, they must contact Customer Support by clicking on Contact us at the top of the page.

What Happens to Your Account When You Close It


Step 1 / 5


Go to Settings.

Select "Billing"

Select Billing from the drop-down menu under Your Account With Us.

Request Form

If you are an Account Administrator and cannot see Billing, please utilize the Cancelation Request Form to initiate a cancelation.


At the bottom of the page, where it says “I want to cancel my service,” select cancel.

Provide Reason

Choose a reason for your cancelation and offer any further comments or suggestions and then click on confirm.

Relevant Links:

Relevant Links


If you’re still having trouble canceling your subscription, you can contact via:

Manage your Subscription Payments with Mesh

Mesh Payments is the most robust SaaS payment management solution, where customers will have visibility at all times of the transactions made. Partner with Mesh Payments to:

  • Get personalized information for each SaaS subscription to optimize your spending in real time.
  • Use debit or credit cards to streamline transactions.
  • Suspend recurring payments with virtual corporate cards.
  • Manage every payment in your company with information, controls, and automation.
  • Improve payment workflows.
  • Save time and money by automating tasks.
  • Integrate services into a modern payment ecosystem.
  • Manage multiple receipts, reimbursements, and vendor payments.
  • Manage your travel expenses in one dashboard, and create custom policies with dedicated travel cards.

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