In this guide we’ll walk you through the steps of how to cancel your Atlassian subscription.
Several companies offer technological solutions to streamline and improve software development quality. Atlassian stands out as one of the Australian companies with the most extended trajectory and offers products within reach, which will help developers and software development companies improve their processes.
The products offered by Atlassian stand out for their usability, where thousands of teams around the world already use them. Among them are Jira and Trello. You can access them by creating an account and accessing their administrative access and billing functionalities.
It is important to note that payments with Atlassian can be suspended at any time and cancel their services. When doing the latter, you will not have access to your information after the lapse of 14 days.
This guide will show you the steps to cancel your subscription to Atlassian services.
Atlassian is an Australian enterprise software company responsible for developing products in this area, managing projects and content, and is a specialist in providing solutions to software developers.
The stellar product is Jira, which is responsible for tracking incidents. Also, within its product portfolio, it has Confluence: a team collaboration and wiki product.
Please consider that it is done permanently when you cancel your account with Atlassian. After the 14-day grace period, you will no longer be able to access information stored in your applications, so try to have a backup of your data. Before this time, you can cancel the deletion of your account.
Before canceling your account, please note that refunds with Atlassian Access will only be available within the first month of payment, after the trial term for monthly subscriptions, and within 30 days of payment for annual subscriptions. After this duration, the company will not offer refunds.
When you cancel your subscription with Atlassian, specific changes are generated, which we detail below:
Log in to the control panel, under your account settings, at the following address https://id.atlassian.com/manage-profile. Please select the Account Preferences option; you can locate it in the left menu.
Select the Delete your account option from the Account Preferences section and click the Delete Account button.
Confirm that you want to delete your Atlassian account.
If you encounter any warnings during this process, you may need to resolve them before attempting to delete the account again.
In case you wish to cancel the trial or paid subscription of the Atlassian account, do the following:
If you’re still having trouble canceling your subscription, you can contact Atlassian via:
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