How to Cancel
Akamai Services Subscription

In this guide we’ll walk you through the steps of how to cancel your Akamai Services subscription.

How to Cancel your SaaS Subscription
how to cancel Akamai Services subscription

About Akamai Services

Akamai is a customer relationship management solution that connects businesses with customers.

Akamai uses a comprehensive CRM system as a foundation, integrated across all departments, including marketing, sales, commerce, and service while maintaining a single, shared view of each customer. 

With Akamai, you only need to log into your account to manage your subscriptions, for which you have several options, including changing order data, such as date, quantities, and adding products.

You can also add a one-time purchase, update billing information, and cancel your subscription all from one place.

Steps to Take Before Cancelling

Akamai has a dedicated team dedicated to providing exceptional service. They understand that canceling a subscription may not be that easy for you. That’s why they try to give the best user experience. 

You need to be logged in to cancel your subscription; go to the “Manage Subscriptions” option, and click on the “Actions” column. In the “Edit” link, click and then select “Cancel your subscription.”

 Before canceling the account, it is suggested to validate that there are no pending invoices or orders in process and deactivate the automatic payments option. These steps will avoid charges once the account is canceled.

You will always have the option to reactivate your subscription with Akamai; just consider that you only have a specific period to ask for your reactivation.

What Happens to Your Account When You Close It

When you close your account, you will no longer be able to use your Akamai account after a reasonable period.

It is important to note that closing your account does not cancel the automatic billing or payment process unless you deactivate that option, so you may continue to be billed.

What Happens to Your Account When You Close It

Canceling Akamai Services

Step 1 / 3

Step 1

You will need to log in to your account to do this:

You will need to “Activate your account,” if you have not already done so, by creating a password. Use the link in the account activation email sent after placing your order.

If your account is already active, just enter your username and password to log in.

Step 2

Go to the “Manage Subscriptions” option in the main menu by clicking on it.

Step 3


  • Locate the “Actions” column, which is found on the right side of the subscription you wish to cancel.
  • Click on the “Cancel” option.
  • Indicate the reason for cancelation, and click the “Cancel Subscription” button.

Note: You can at any time reactivate your subscription, just go to the main subscription management page, locate the “Canceled Subscriptions” option, and then click on the “Actions” option, select “Reactivate.”

Relevant Links:

Relevant Links

Akamai Services

If you’re still having trouble canceling your subscription, you can contact Akamai Services via:

Manage your Subscription Payments with Mesh

Mesh Payments is the most robust SaaS payment management solution, where customers will have visibility at all times of the transactions made. Partner with Mesh Payments to:

  • Get personalized information for each SaaS subscription to optimize your spending in real time.
  • Use debit or credit cards to streamline transactions.
  • Suspend recurring payments with virtual corporate cards.
  • Manage every payment in your company with information, controls, and automation.
  • Improve payment workflows.
  • Save time and money by automating tasks.
  • Integrate services into a modern payment ecosystem.
  • Manage multiple receipts, reimbursements, and vendor payments.
  • Manage your travel expenses in one dashboard, and create custom policies with dedicated travel cards.

Cancel More Subscriptions