In this guide we’ll walk you through the steps of how to cancel your Adobe subscription.
Adobe Creative Cloud is one of Adobe’s services that support users in providing access to graphic design programs, web design, video editing, and cloud services. Creative Cloud offers a wide range of more than 20 applications, including desktop and mobile services for photography, design, video, web, UX, and more.
With Adobe Creative Cloud, you can use Photoshop on an iPad, draw and paint, plus work on 3D and AR design.
Before canceling your account with Adobe Creative Cloud, you will need to not be processing a payment. You can’t have an open claim for any inconvenience when processing. Otherwise, you’ll have to wait 24 hours to process the cancellation again.
If you are waiting for a refund, you must validate the date, as it will depend on when the account is canceled and the type of subscription it is subject to.
If you cancel within 14 days of the initial purchase, you can get a full refund for most plans. However, if you cancel after this time from the initial buy, the payment is non-refundable, and you may be subject to a cancellation fee.
When you cancel your account with Adobe Creative Cloud for teams, its products, storage, and services, you will have access to applications and services on a limited or no-cost basis.
Please note the following:
It is essential to review Adobe’s policies, as closing your account does not cancel the billing process or automatic payments. Adobe Creative Cloud subscriptions are annual with monthly payments.
Sign in at: https://account.adobe.com/plans
Choose the Manage Plan option on the plan you wish to cancel.
Select the Cancel Plan option. Express the reason for the cancellation and click Continue.
Note: You will see several options in the “reason” menu; select the one that best suits your reason for the cancellation.
Follow the on-screen instructions to complete the cancellation.
If you’re still having trouble canceling your subscription, you can contact Adobe via:
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