In this guide we’ll walk you through the steps of how to cancel your 2Checkout subscription.
2Checkout is an online business and payments platform that enables businesses to sell their products and services across various channels, gain more customers across various touchpoints, boost customer and revenue retention, and increase sales.
2Checkout offers three packages: 2Sell, 2Subscribe, and 2Monetize, all of which offer a myriad of benefits with the first one having basic and limited benefits. For any type of goods, 2Sell and 2Subscribe can be chosen. 2Monetize is a product designed specifically for digital goods merchants.
The key features of 2Checkout include:
You won’t be able to get a refund or prorate your membership after you cancel it. So, make sure that you keep the following things in mind before canceling 2Checkout’s services.
When you cancel your 2Checkout account, you won’t be able to conduct your business online through 2Checkout or contact any customers through it. However, you can reactivate your account whenever you want and get your data back.
Log in to your 2Checkout account with your username and password.
Go to the ‘Subscriptions Management’ page.
Look for the subscription and edit settings.
Select ‘Stop automatic billing’ from the drop-down menu.
Select the number of billing cycles after which you want to discontinue the membership.
Select the option to “Cancel subscription when automatic billing expires.”
Click the ‘Apply’ button.
By selecting the “Send notice email to the customer” checkbox, you can choose whether or not to tell the clients about the subscription cancelation. If you don’t want your customers to be alerted about the cancelation, uncheck the box.
If you’re still having trouble canceling your subscription, you can contact 2Checkout via:
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