How to Cancel
Coupa Subscription

In this guide we’ll walk you through the steps of how to cancel your Coupa subscription.

About Coupa

Coupa is a cloud-based expense management program that is designed to handle all areas of your business’s spending.

The app’s integrated spend management system was built from the ground up to assist in ensuring the profitability and success of your business by increasing your spending power and lowering your business expenditure.

Coupa provides a comprehensive range of features that allow users to keep track of their spending, budgets, suppliers, contracts, and catalogs.

Because Coupa is a cloud-based app, it can be quickly integrated into your existing business system, allowing users to focus on opportunities rather than setup.

Some of the key features of Coupa include:

Invoicing
Inventory
Analytics
Procurement
Sourcing
Open Business Network
Expenses
Contract Lifecycle Management
Budgeting
Supplier Information Management

Steps to Take Before Cancelling

After you have canceled your subscription to Coupa, you will not be privy to any of the business-related data that comes integrated with the subscription.

So, before you cancel your subscription to Coupa’s services, keep these things in mind:

You can cancel the subscription to Coupa’s services at any time you want.
User memberships will automatically renew for subsequent periods of one year until either party gives the other notification of non-renewal.
After the date of cancelation of the subscription termination, the user will have a period of 60 days to collect any data.
Coupa shall offer transition services to support the proper and complete transition of the Customer Data to Customer if the customer opts to purchase transition services following termination of the subscription.
The user is still responsible for any fees that have accumulated or are due to Coupa prior to the effective date of cancelation.

What Happens to Your Account When You Close It

When you cancel your Coupa account, you will forfeit any rights to use the services of Coupa and also lose all the data that is associated with the account. However, Coupa provides a service for the users to download customer data within 60 days of the cancelation date.

Canceling Coupa

Step 1 / 5

Log In

Billing Options

Go to your profile and click on the billing options or ask your administration team to do it for you.

Select Subscription

Select the subscription that you wish to terminate from the list of subscriptions.

Cancel

Select “Cancel Subscription.”

Confirm

Click on “Confirm” to unsubscribe from Coupa’s services.

Relevant Links:

Coupa

Contacting
Coupa

If you’re still having trouble canceling your subscription, you can contact Coupa via:

Coupa

Customer Support

Contact Form

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