This document is designed to help Mesh Payments customers and users understand, and where applicable, comply, with the General Data Protection Regulation (“GDPR”). The GDPR is the most significant change to European data privacy legislation in the last 20 years and went into effect on May 15, 2018.
GDPR is designed to give European Union (“EU”) citizens more control over their data and seeks to unify a number of existing privacy and security laws under one comprehensive law.
Mesh Payments has made information security and data privacy foundational principles of everything we do, and we recognize the importance of adhering to regulations to advance information security and data privacy for citizens of the EU.
We appreciate that our customers have requirements under the GDPR that are directly impacted by their use of our Services. Below are several GDPR initiatives that have been implemented across our Services:
We appreciate that we are entrusted with valuable and sometimes sensitive user research data, which is why we have built security into every layer of our architecture, pursuing a ‘privacy by design’ approach to the design and development of our Services.
Our application is built on AWS world-class, modern cloud infrastructure designed to ensure the safety of your data. We have carefully chosen proven third party cloud providers that have a great security track record, and we employ best practices including regular backups, data encryption, sanitized logging, and common attack prevention.
We offer customers a robust international data transfer framework as a part of our Data Processing Agreement (“DPA”).
This addendum ensures that our customers can lawfully transfer personal data to our Services outside of the European Economic Area by relying on the Standard Contractual Clauses. Our DPA also contains specific provisions to assist customers in their compliance with the GDPR.
We help you honor your customers’ requests to export their data. Mesh Payments provides data portability and data management tools for exporting product and user data.
We also help customers meet obligations under the GDPR ‘right to be forgotten’ (or ‘right to erasure’) clause by making it easy to request the deletion of personal data from Mesh Payments. For more information on this procedure, see Data Subject Access Request.
If you have any questions, please email us at firstname.lastname@example.org.
The California Consumer Privacy Act (CCPA) gives consumers more control over the personal information that businesses collect about them.
Mesh paymentsdoes not currently meet the criteria described that would have the CCPA apply to our business operations. Namely because we do not:
However, we understand that some Mesh payments customers may want to ensure that their use of our services, and any California resident’s personal information that we process on behalf on our customers, is compliant with their own obligations under the CCPA.
This page helps to clarify how we process any personal information on behalf of our customers as it relates to the CCPA.
You do not sell personal information to us. We will not:
We will provide reasonable assistance to you in facilitating compliance with consumer rights requests.
On termination, you have the option to request the return or deletion of personal information. This request must be made within 30 days of termination.
We will make the data available for download by you in a machine readable format. Thereafter we will permanently delete the personal information from the live systems in any event.
Following permanent deletion from the live systems, partial data resides on the our archival and backup systems for a period of up to 7 years.
We will ensure that all employees and contractors involved in the handling of personal information are aware of the confidential nature of the personal information and are contractually bound to keep the personal information confidential.
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