Break-ups are hard. Especially when it’s with a long-term partner. But just because you’ve been with Concur for years, it doesn’t mean it’s the right fit for you. Let’s face it, sometimes relationships run their course—and so do T&E solutions.
8 signs it’s time to move on from Concur
If any of the following scenarios sound familiar, it might be time to consider a fresh start.
- You’re constantly battling with clunky interfaces: Remember those dial-up internet days? Concur sometimes feels like a relic from that era.
- Your employees are actively avoiding using it: Let’s be real, if your team is finding ways to not use your T&E system, there’s a problem.
- You’re drowning in a sea of manual approvals: Say goodbye to endless email chains and hello to automated workflows.
- Your data is trapped in a black hole: Getting actionable insights from Concur feels like trying to decipher ancient hieroglyphics.
- You can’t integrate with the rest of your tech stack: Concur notoriously doesn’t play nice with other software systems, limiting your efficiency and upping your frustration.
- You’re paying a premium for outdated technology: Concur might have been a pioneer, but it’s starting to show its age.
- You’re getting charged hidden fees constantly: Platform fees, usage fees, partner fees, add-on fees… the list is endless.
- You’re paying for bad customer service: Customer service should be part of the deal—and if they’re going to charge you, they should at least be helpful.
Brighter days ahead
Put down that pint of ice cream and turn off the Taylor Swift record. You no longer have to settle for a subpar partner. Your next relationship should put you and your needs first. We promise, there are modern T&E alternatives out there that will have you (and your employees) saying, “Concur who?”
What to look for in your next travel and spend management partner:
- Intuitive and user-friendly: Say hello to employee adoption and goodbye to frustration.
- Mobile-first: Designed for the way we work today, on-the-go.
- Highly automated: Reduce manual tasks and free up your time for more important things.
- Data-driven: Gain valuable insights into your travel spending with real-time reporting and analytics.
- Ease of integration: Ensure your T&E management works well with the rest of your existing tech stack.
- Know what you’re paying for: Standard core features should be clearly defined so you can avoid hidden fees and surprise add-ons.
- Scalable: Find a solution that grows with your business.
- A1 customer service: Look for a customer service team that is actually readily available to help you should any issues arise.
Why Mesh might be your perfect match
1. Flexibility to meet all of your entities’ needs
Mesh is the only platform that centralizes your T&E while also giving you the flexibility you need to meet each entity’s highly specific requirements. Whether that means accommodating different employee preferences, different systems, and different regulatory requirements—we’re here to help your business operate the way that works best for you.
2. Complete control over company spending
Unlike your jealous ex, Mesh gives you full-spectrum control, so you can manage all your spend before any money’s ever spent, at the point of purchase, and after money’s spent. With real-time visibility into every dollar spent, your business has total spend control and can make the best financial decisions.
3. Seamless integrations with ERPs, TMCs and procurement software
Mesh doesn’t want you to change what’s already working for you, so we seamlessly integrate with any ERP, TMC and procurement software. This gives you the freedom to keep the pieces that are beneficial in place, while ditching the clunky legacy T&E management that’s holding you back.
Taking the leap
Breaking up with Concur might seem daunting, but it doesn’t have to be. Many companies have successfully transitioned to Mesh with minimal disruption.
Here are a few ways to help you make the switch:
- Start the RFP process early: If you know your contract is coming up and you want to leave Concur, put your RFP request out well in advance to give your team time to consider the options and make the best decision for your business.
- Develop a comprehensive implementation plan: Global enterprise MRI were up and running across multiple entities with Mesh in under 10 weeks—including a customized NetSuite integration.
- Prepare to onboard employees: Ensure a smooth transition by developing an onboarding plan in advance.
- Provide thorough training and support to your employees: We’ve got plenty of resources to onboard your team quickly and efficiently, and customer service is always available to help.
- Get your team excited about modern T&E management: New T&E software can be empowering for employees. At Sezzle, switching to Mesh “put the power back in the hands of employees.”
Ready to say goodbye to the heartache and hello to a happier, more efficient T&E experience? Schedule a demo with Mesh today—it could be the start to a beautiful new relationship.
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