How to Cancel Your
Google G Suite Subscription

In this guide we’ll walk you through the steps of how to cancel your Google G Suite subscription.

G Suite accounts are available in a variety of versions, including Basic, Business, Enterprise, Nonprofit, Education, and Government settings. All of the accounts associated with each of these versions are managed and controlled by a G Suite administrator. G Suite includes Gmail, Calendar, Drive, Docs, Sheets, Slides, Forms, Google +, Hangouts, Sites, and Groups, among other products. 

You can buy G Suite’s services on a monthly basis to avail its range of features at the various pricing plans offered by G Suite. You can cancel your G Suite account any time you wish to. Here is a step-by-step guide to canceling G Suite’s services.

About Google G Suite

G Suite is the Google-developed business, management, collaboration, and education software suite. Gmail, Drive, Docs, Sheets, Slides, Forms, Calendar, Google+, Sites, Hangouts, and Keep are the main G Suite tools that are generally used by people.

G Suite is an important tool for companies of all sizes. Collaboration, organization, productivity, marketing, and sales are all supported by this digital pocket knife.

Some of the key features of G Suite include:

  • Data protection capabilities in the cloud
  • Spam and malware categorization in email delivery audit
  • Simple collaboration and sharing facilities
  • Ability to store and manage large amounts of data from any location

Steps to Take Before Cancelling

When you cancel your subscription, Google begins removing all G Suite data 51 days later.

So, before you cancel your subscription to G Suite’s services, keep these things in mind:

  • After you cancel your membership, G Suite may send you an email asking you to set up billing. You don’t have to do anything, and Google will not charge you.
  • Your domain cannot be used with another G Suite account.
  • To utilize your domain with another G Suite account, you must first cancel your custom email subscription with G Suite, then cancel your subscriptions and deactivate your organization’s Google account.
  • If you cancel your membership, you will be invoiced for any outstanding costs at the beginning of the next month.
  • Download each and every user data you wish to keep before canceling your G Suite account.
  • G Suite cancellation does not affect user accounts, groups, or organizational structure. Unless you remove your organization’s Google account, these items will remain.

What Happens to Your Account When You Close It

Your Google+ records are destroyed when you discontinue your G Suite membership. When you resubscribe to an educational or nonprofit group’s membership, your organization’s Google + content may be available. Otherwise, generally, when you resubscribe, your organization’s Google+ data remains unavailable.

The storage capacity of your users will be restricted to 15 GB. Additional storage that users purchase is no longer available. After you cancel, you can view the data on shared drives, but you can’t alter, transfer, or remove it.

Canceling Google G Suite

Relevant Links:

Step 1 / 6

Log In

First, log into your Google Admin account using an account that has super administrator capabilities to log in.

Manage Subscription

Go to Billing and then Manage Subscriptions from the Admin console‘s Home page and select your subscription.

Cancel

Click “More” (depending on your subscription), then “Cancel Subscription.”

Provide Reason

Select a reason for the cancellation, then click “Next.”

Read Terms

Check the box to indicate that you have read the information and wish to proceed.

Confirm

Enter your email address, and click “Cancel My Subscription.”

Relevant Links:

Contacting
Google G Suite

If you’re still having trouble canceling your subscription, you can contact Google G Suite via:

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